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Zendesk Jobs

Open roles at Zendesk, read from the company's own careers page. Titles and requirements change without notice, so check there before you apply.

40 open rolesHQ Copenhagen, DenmarkSaaS

Open roles at Zendesk

AI Services Technical Consultant

London, United Kingdom

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team an

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AI Success Strategist

London, United Kingdom

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our

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AI Success Strategist

US - Texas - Fully Flexible

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our

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AI Success Strategist

Copenhagen, Denmark

Job Description Overarching Objective For The Role:  Accelerate customers’ time‑to‑value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Own customers’ multi‑year AI roadmap and exe

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Associate Solutions Architect

Remote, Mexico City, Mexico

Job Description The Associate Solutions Architect supports the CX ARR business by providing scalable, high-quality technical partnership across multiple account executives, customer segments, and sales opportunities. The role helps customers understand how our CX platform, AI capabilities, and inte

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Business Development Representative

Copenhagen, Denmark

Job Description Join us at Zendesk! Where we’re redefining what’s possible in customer experience through cutting edge AI and technology. Our mission is to power exceptional service for every person on the planet, elevating every interaction into an opportunity for meaningful human connection. Ampl

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Business Development Representative

Montreal, Canada

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to mak

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Commercial Account Executive

Remote, Italy

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.  To achieve this, we're in

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Commercial Account Executive, UKI

London, United Kingdom

Job Description Commercial Account Executive, UKI Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human conne

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Enterprise Account Executive

Copenhagen, Denmark

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to mak

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G&A Finance F&S Intern

Copenhagen, Denmark

Job Description Financial Analysis & Strategy Analyst Intern  The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright, driven individuals who will succeed in

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GTM Finance F&S Intern

Copenhagen, Denmark

Job Description Financial Analysis & Strategy Analyst Intern  The Finance & Strategy team serves as trusted advisors to the company, informing and guiding critical C-level decisions through insightful analyses & thought-partnership. We are looking for bright, driven individuals who will succeed in

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Manager, Services Consulting

Copenhagen, Denmark

Job Description Location: Austin, Madison Department / Team: Expert Services - Services Consulting Reports to: Bethany Neubauer Why This Role / Why Now Customer experience is being reshaped by AI-driven capabilities, but transformation still depends on excellent consulting delivery and scalable s

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Marketing Strategy & Operations Lead

Copenhagen, Denmark

Job Description As a pivotal senior individual contributor on Zendesk’s Marketing Strategy & Operations team, the Sr. Marketing Strategy & Operations Lead will help translate marketing strategy into clear priorities, scalable operating plans, and measurable execution. This role sits at the intersec

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Principal AI Success Strategist

Singapore, Singapore

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our

Customer SuccessSaaS
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Principal AI Success Strategist

London, United Kingdom

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our

Customer SuccessSaaS
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Revenue Operations Business Operations Intern

Copenhagen, Denmark

Job Description We are seeking a creative, engaged, and curious intern to join us this summer and support internal process improvements for scaling the Global Revenue Operations (RevOps) team. This nine-week, full-time position offers flexibility to accommodate class schedules and personal commitme

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RVP, Solutions Engineering APAC

Singapore, Singapore

Job Description Location:Singapore Reports To: SVP, Global Presales  Zendesk is looking for a visionary, highly technical, and dynamic Regional Vice President of Sales Engineering to lead, scale, and inspire our world-class team of Sales Engineers. Zendesk has evolved far beyond traditional ITSM a

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Sales Engineer

São Paulo, Brazil

Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization, we are looking for builders, technical problem so

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Sales Engineer

Remote, Portugal

Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge a

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Sales Engineer

Remote, Spain

Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Sales Engineer (SE) to join our presales organ

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Sales Leader, Enterprise (Greater China Region)

Singapore, Singapore

Job Description About the Role Are you a seasoned sales leader with deep experience in Commercial and Enterprise sales across Greater China Region? Zendesk is looking for a driven Sales Leader to lead/manage our Commercial and Enterprise sales teams exclusively across the GCR region (Mainland China

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Senior AI Sales Specialist - Spanish Speaker

Remote, Spain

Job Description As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you’ll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close de

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Senior Director, Technical Business Consulting

Pune, India

Job Description Senior Director, Global Delivery Hub – Pune, India Zendesk Position Overview Zendesk is seeking an experienced Senior Director to lead and develop the Global Delivery Hub based in Pune, India. This is a strategic leadership role responsible for driving the vision, execution, and gr

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Senior Engagement Manager

Mexico City, Mexico

Job Description The Senior Engagement Manager at Zendesk will be pivotal in driving the success of our most complex and high-value client projects. This role requires a balance of leadership, influential communication, and advanced project management skills, with a strong emphasis on strategic thin

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Senior Enterprise Account Executive

Copenhagen, Denmark

Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to mak

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Senior Platform Architect

Paris, France

Job Description Position Overview As a Senior Platform Architect, you will serve as the technical strategist helping our largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation service solution

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Senior Product Manager

Pune, India

Job Description Zendesk builds AI powered, customizable and simple to use service software crafted to improve customer relationships. Many of the world’s favorite brands leverage our products to engage you as a customer. We lead the industry with beautifully simple software, and you’ve almost certa

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Senior Sales Engineer

Copenhagen, Denmark

Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to sit at the inte

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Senior Sales Engineer

London, United Kingdom

Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales  Engineer (SE) to act as the prim

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Senior Search Engine Optimization Specialist

Lisbon, Portugal

Job Description Senior SEO Specialist, International Markets Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and select Tier 2 markets including India and Singapore. This

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Senior SEO Specialist

Remote, Poland

Job Description Senior SEO Specialist, International Markets Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and select Tier 2 markets including India and Singapore. This

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Senior SEO Specialist

Remote, Germany

Job Description Senior SEO Specialist, International Markets Role Overview We are hiring a Senior SEO Specialist to drive organic search execution across key international markets, with Germany as a core market, alongside the UK, ANZ, and select Tier 2 markets including India and Singapore. This

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Senior SMB Account Executive - DACH

Remote, Germany

Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at

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Senior Software Engineer

Krakow, Poland

Job Description Zendesk is looking for a strong Senior Software Engineer to join our team in the Employee Services (ES) org in Krakow, Poland.   Our ES teams take on a variety of complex challenges often spanning across organizations and products and touching many different technologies and a varie

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Senior Staff Data Engineer

Copenhagen, Denmark

Job Description Senior Staff Data Engineer- Enterprise Semantic Layer Our Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Enterprise dat

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Senior Staff Data Scientist

Montreal, Canada

Job Description About the Position As a Staff Data Scientist at Zendesk, you will be joining the AI Security team and be responsible for envisioning and developing machine learning and AI approaches that help us understand and identify anomalous activity and AI Security risks. The role involves co

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SMB Account Executive

Copenhagen, Denmark

Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at

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Solutions Architect with AWS Connect (CCaaS)

Remote, United Kingdom

Job Description As a Solutions Architect, your main responsibility will be to act as the key technical expert during the pre-sales process. You will work closely with the Contact Center Platform Architecture team and potential customers to design and scope customized solutions that meet their uniqu

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Technical Account Manager

Pune, India

Job Description Role Overview As a Technical Account Manager at Zendesk, you'll become an extension of our largest customers' teams, bridging technical expertise with business acumen. You'll guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulti

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Frequently asked questions

Is Zendesk hiring right now?

Zendesk currently has 40 open roles in Copenhagen, Denmark. Always confirm current availability on the company's careers page.

Where is Zendesk hiring?

The current roles point back to Zendesk's operations in Copenhagen, Denmark, plus any additional locations shown on individual listings.